Privacy Policy for petflowai

Last updated: January 1, 2026

1. Introduction

Welcome to petflowai, your destination for smart cat and pet water devices with health tracking features. This Privacy Policy describes how we collect, use, and protect information when you visit petflowai.info or interact with our products and services.

2. Information We Collect

We collect information to provide and improve our services, and to ensure the best possible experience with our health-tracking water devices:

Personal Identification Data: Name, email address, contact details you provide when registering or contacting us.
Device Usage Data: Data related to your pet’s hydration, activity levels, and device performance sent by our products.
Technical Data: IP address, browser type, operating system, and pages visited on petflowai.info.

3. How We Use Your Information

We process your data for the following purposes:

To operate, maintain, and enhance our pet water devices and health-tracking features.
To communicate with you, respond to inquiries, and provide customer support.
To send updates, newsletters, and notifications about service improvements, with your consent where required.
To ensure compliance with legal obligations and protect against misuse or unauthorized access.

4. Cookies and Similar Technologies

We use cookies, web beacons, and similar tracking technologies to:

Recognize returning visitors and remember your preferences.
Analyze website usage and performance to improve user experience.
Support certain features, such as login sessions and device pairing.

You can manage or disable cookies through your browser settings. Please note that blocking cookies may affect functionality on petflowai.info.

5. GDPR Compliance

If you are located in the European Economic Area (EEA), petflowai acts as the controller of your personal data. Under the General Data Protection Regulation (GDPR), you have the following rights:

Right of Access: Obtain confirmation of data processing and a copy of your data.
Right to Rectification: Correct inaccurate or incomplete data.
Right to Erasure: Request deletion of data when no longer necessary.
Right to Restrict Processing: Limit how we use your data in certain circumstances.
Right to Object: Object to processing based on legitimate interests or for direct messaging.
Right to Data Portability: Receive your data in a structured, commonly used format.
Right to Withdraw Consent: Withdraw consent at any time without affecting processing based on prior consent.

To exercise these rights, please contact us via the contact form. You also have the right to lodge a complaint with a supervisory authority in your jurisdiction.

6. Data Security

We implement technical and organizational measures to safeguard your information against unauthorized access, alteration, or disclosure. Our team regularly reviews security protocols to maintain best practices.

7. Third-Party Services

We may share data with trusted service providers who assist with hosting, analytics, and customer support. All partners are contractually bound to protect your data and may process information only as instructed by petflowai.

8. Children’s Privacy

Our products and website are not intended for children under the age of 16. We do not knowingly collect or store personal information from minors. If you believe we have inadvertently collected data from a minor, please contact us for prompt removal.

9. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will post the revised policy on petflowai.info with the updated date. Your continued use of our services after changes indicates your acceptance.

10. Contact Information

If you have any questions or concerns about this Privacy Policy, please reach out via our contact form or use the following details:

90 Hougang Ave 10, Singapore 538766
Phone: +6583200902
Business ID: S9935962A